Returns & Exchanges
At Will Leather Goods, we stand behind the craftsmanship of our products and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring you are completely satisfied with your high-quality leather investment.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring all original tags and dust bags are included inside the box.
- 4.Receive Your Refund
After our workshop inspects the returned item, your refund will be processed to your original payment method within 7 to 10 business days.